A partner handling hosting, security, stable site speed, content uploads, and the small fixes that keep your site running. We keep it running smoothly in the background, so nothing on your site becomes something you have to think about.
Reason For Web Support
Web Management
Hosting
Australian-based hosting infrastructure, servers across the country
Optimised WordPress environment built for speed
SSL certificate and secure HTTPS connection
24/7 uptime monitoring with instant alerts if your site goes down
- Stable, high-performance loading across devices
Daily off-site backups so nothing is ever truly lost
Backup restoration on request
Fast, secure Australian hosting that keeps your site online and loading quickly. Everything hosted in-country, nothing outsourced overseas.
Maintenance
Updates of platform
Code and theme updates
Security patches and vulnerability monitoring
Removal of malware
Form submission checks
Database clean-ups to keep the site light
Image and file optimisation
Mobile responsiveness checks after updates
Browser compatibility checks
Fixing speed issues
The background work that keeps a site healthy. Without it, code falls behind, speed decays, and security gaps quietly open up.
Management
Content uploads: new projects, case studies, team updates, news
Photo uploads, changes, and image edits
Video uploads, embeds, placement
Strategic advice on website direction
Content edits, rewrites, and swaps
Contact form updates and integration changes
Google Search and Microsoft Clarity monitoring to see how visitors are behaving
Small design fixes (buttons, spacing, sections, layout)
Duplicating existing page templates for new content
The day-to-day things you'd otherwise have to log in and handle yourself. Send it over through our helpdesk, email, or phone, we handle it.
Our service covers the three things a well-managed website needs. Hosting to keep it online. Maintenance to keep it healthy. Management to keep it current.
Who Is This For?
Most of our clients fall into one of two situations.
You've just invested in a new website. Whether we built it or someone else did, you want it looked after properly from day one. You'd rather not learn WordPress, manage hosting, or chase plugin updates in your spare time.
You've had a site for a while, and it's quietly slipped. The site's slower than it should be, the content is out of date, and you've lost track of who's meant to be maintaining it. You want to hand it over to someone who'll actually look after it.
If either sounds like you, we can help. We work with service businesses who care about how their brand shows up online, and who want a partner looking after their website properly, not just keeping it alive.
How it works
Why work with Atelic Digital?
Most website support is transactional. You log a task, someone executes it, you don't hear from them otherwise. We work differently. You have a single point of contact who knows your site and understands your business. When we spot something worth improving, we tell you.
When your marketing agency, photographer, or SEO specialist needs to coordinate with us, they can. You're not paying for task execution. You're paying for someone in your corner.
If you're coming from another provider, we handle the full migration at no extra cost. We move the site, test everything end-to-end, and switch over only when it's ready. No downtime, no data loss, no technical work on your end.
Your site, hosting, logins, and domain stay yours from day one. We're custodians, not owners. No contracts, no lock-ins. If you ever decide to move on, we help you transition everything to your next provider.
Plans
Managed - $250/month
Hosting, maintenance, and a partner looking after your site.
No Lock-Ins
Everything in Hosting Only, plus:
Code and theme updates
Malware scanning and removal
Broken link checks and form submission monitoring
Speed and performance reviews
Content uploads, edits, and small fixes sent through our support software, email, or phone
A single point of contact who knows your site
Strategic advice on what to improve next
Coordination with your other marketing partners
Quick turnaround on most tasks, urgent issues prioritised
Hosting Only - $99/month
Fast, secure Australian hosting with the essentials to keep your site online and protected.
No Lock-Ins
Everything in Hosting Only, plus:
Australian hosting infrastructure, servers across the country
SSL certificate and HTTPS
24/7 uptime monitoring with instant alerts
Emergency response if your site goes down
Daily off-site backups, restoration on request
Core Updates
Critical security patches
Coordination with your other marketing partners
Our service covers the three things a well-managed website needs. Hosting to keep it online. Maintenance to keep it healthy. Management to keep it current.
Results
Warrington Homes
"Leon & the team took over managing our website 12 months ago, improving it's speed immensely. Michael our business owner stated, 'it's the fastest it's ever been!'"
Kara Warrington
Estimating & Office Adminstration
Common questions
Why do I need a care plan? Can't I just manage this myself?
You can, if you have the time, the tools, and the technical knowledge. Most business owners don't, and the ones who try usually end up with a site that falls behind on updates, develops security gaps, or slowly loads worse than it used to. A care plan is for people who'd rather spend that time running their business.
What's the difference between hosting and a care plan?
Do I own my website?
Am I locked into a contract?
Can you manage my site even if you didn't build it?
Will I lose my SEO rankings during migration?
Free Yourself
